FAQs

What number can I call for on-line Banking support?
You can call 229-226-3221 or e-mail us at customerservice@tcfsl.com.

How can I access account information after banking hours?
You can contact our 24-hour AnswerLine at 1-800-992-3381.

What is my Personal Identification Number (PIN) the first time I use the customer AnswerLine?
Your PIN is the last four digits of your Social Security Number. You will then be instructed to change your PIN to a different four digits, which you will use for future inquiries to the Line.

What is the Association's routing number?
261270789

I am over 65 years of age; can I qualify for a Mortgage Loan?
Thomas County Federal is an Equal Opportunity Lender. We do not discriminate in any way according to age, gender, color, sex, religion or national origin.

Does Thomas County Federal Checking offer a type of "Overdraft Protection"?
Yes, by signing up for "Sweep Accounts" it is possible to have funds taken from a checking or savings account and deposited into the account called on to pay a check when it does not have sufficient funds.

What are the Associations hours for business?

Lobby Hours
Monday - Thursday 8:30 AM until 4:00 PM
Friday 8:30 AM until 6:00 PM
Saturday 8:30 AM until 12:00 Noon

Drive Thru Hours
Monday - Thursday 7:45 AM until 5:00 PM
Friday 7:45 AM until 6:00 PM
Saturday 8:30 AM until 12:00 Noon

ATM Open 24 Hours, 7 Days a Week

Is Thomas County Federal Locally Owned?
Thomas County Federal is a truly locally owned Financial Association. Thomas County Federal is owned by each and every depositor. We are a Mutual Association and owned by our depositors, not stockholders


Does Thomas County Federal have safe deposit boxes?
Yes. We have sizes 3X5, 3X10, 5X5, 5X10 and 10X10 boxes which can be paid for annually or can be set up on automatic payment withdrawal.